Non Voice Chat Support | Quezon City

• Put into operation customer service policies when required.
• Gauge and take a look at assistance levels when really needed.
• Make advice to get better techniques and specialised tweaks.
• Using a computer generated procedure, replies to consumer issues in a call center sector.
• May operate one or more of the following: Replies to call issues and grievances using standardized scripts and operations.
• Gathers facts, researches/resolves enquiries and records user phone calls.
• Communicates pertinent opportunities for completion in a well timed method.
• Informs consumers about assistance to choose from and determines user necessities.
• Provides useful guidance, exercising and aid to lower level staff members.
• Provides help, instruction and troubleshooting service to lower level staff members.